Current Vacancies

Contract

37 hours per week

Salary

£27,283 (this includes £1213 enhancement for participating in the organisation’s out of hour’s on-call on a rota basis)

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Job Description

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Closing date

Action Homeless are committed to ending the cycle of homelessness and ensuring everyone has a decent and safe place to call home. Our mission is to ensure that no one has to sleep rough on the street in our City. We are passionate about ending street homelessness, and empowering people to achieve higher living standards and quality of life.

This fantastic opportunity will see you joining a much needed service in the City that supports homelessness. Our current vacancy is within our low support and resettlement service, providing temporary relief to individuals experiencing homelessness and support to access more stable and permanent accommodation. Although, our Homeless Services Officers can be required to work within any of our other services that we provide. Currently, over 70% of the clients in this service are from the refugee population within the City, so this is a key client group priority and experience of working with this client group and a fluency in community language such as Arabic, Tigrinya or Farsi would be advantageous. You will work 37 hours each week as part of a rota 5 days per week. This will include some unsocial hours to meet the needs of the service and our clients as well as participate in our on-call rota.

As a Homeless Services Officer you will….

· Complete regular health and safety checks of individual rooms/properties. Ensuring our accommodation provides a safe and secure living environment

· sign up new clients to their accommodation, advising them of their rights and obligations under the conditions of their tenancy/licence agreements and fully inducting them into the new accommodation

· Be the first point of contact in all matters relating to our clients accommodation e.g. housing benefit advice, arrears advice and anti-social behaviour issues.

· Be responsible for delivering housing related support so our clients sustain their accommodation. This will include encouraging regular rent payments, budgeting and maintaining their home.

· Support clients to progress their action plans to achieve a positive and sustainable move into more permanent accommodation

· Be able to deal with difficult situations and manage conflict appropriately

· Be alert to the health and well-being of the clients in our services

To be successful you will need….

· An approachable manner with the ability to remain calm under pressure

· The ability to motivate clients and provide encouragement so they engage with the support available to them

· The IT skills to collect, input and retrieve data using our ICT systems

· Experience of supporting clients within a housing setting and preferably with experience of working with individuals from the refugee or asylum seeker populations

· Commitment and flexibility towards your work

To apply please visit our website www.actionhomeless.org.uk.

Closing date: Monday 10th November 2025

Contract

Within office hours (timings negotiable)

Salary

Voluntary role

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Role Description

Application Form

Email to

aaliyahbrowne@actionhomeless.org.uk

Alternatively, you can request the role details and application form to be posted to you by calling 0116 2211851

Closing date

We are looking for an enthusiastic person with excellent organisational and people skills, to volunteer their time as a Housing Support Volunteer. Our Wellbeing Hub, Engage, is reopening thanks to a grant from the Severn Trent Community Fund and we are putting in place a team of volunteers to support with various activities and bring the space back to life.

You’ll be part of creating a welcoming and inclusive environment to people who are experiencing homelessness, delivering a varied programme of events and activities which help to break the cycle of homelessness.

Contract

Within office hours (timings negotiable)

Salary

Voluntary role

Apply

Role Description

Application Form

Email to

aaliyahbrowne@actionhomeless.org.uk

Alternatively, you can request the role details and application form to be posted to you by calling 0116 2211851

Closing date

We are looking for an enthusiastic person with excellent organisational and people skills, to volunteer their time as a Community Living Room Volunteer. Our Wellbeing Hub, Engage, is reopening thanks to a grant from the Severn Trent Community Fund and we are putting in place a team of volunteers to support with various activities and bring the space back to life.

You’ll be part of creating a welcoming and inclusive environment to people who are experiencing homelessness, delivering a varied programme of events and activities which help to break the cycle of homelessness.

Contract

Zero hours contract

Salary

Salary £13.34 per hour

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Job Description

Apply Now 

Email to

Closing date

Zero hours contract

We are looking to recruit bright and enthusiastic sessional workers to cover various shifts at our properties. This post offers ad-hoc work to cover staff absences.

You will need a general understanding of homelessness and the issues that our service users face, be able to work at short notice across a variety of shifts day and night. You will also need to be flexible and adaptable in different job roles as you will have various duties from working in the kitchen to dealing with rent payments.